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                      | RE: Your account ending in 
 We hope your one-time bill credit brought some relief.
 
 Now, get help with your remaining past-due balance and avoid service termination, which is starting next month. A payment agreement can make bill paying more manageable. Here’s how:
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                          | • | Make a down payment of $. |  
                          | • | Pay $, billed monthly for 12 months, plus your regular monthly bill. |  
                          | • | The final payment will cover your remaining balance and will be lower than your monthly installment. |  |  
                      | According to your last bill, your total due is $, of which $ is past due.
 You won’t be charged a fee to enter a payment agreement, and when you accept the agreement, all late payment fees will be waived on your past-due amount.
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                      | Accept Agreement |  
                      | You’ll receive an email confirmation within five business days. At that point, you’ll be asked to make your down payment. |  
                      | Need different payment terms?
 Log in to see more options or call 1-800-75-CONED (1-800-752-6633).
 
 Don’t have an online account?
 
 Register with this email address: outreach@coned.com.
 
 Need more help setting up the agreement?
 
 Watch this video to get step-by-step instructions.
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