20230919-Customer-Acct-EN New 11-digit account number͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌

New 11-digit account number

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Change Coming to

Your Account Number

In October, you will receive a new 11-digit account number.


Your New Account Number


You will find a new 11-digit account number on your bill.

If you pay your bill directly through your bank’s website or Bill Pay you will need to update your Con Edison account number.
If you pay by check, please note your new account number on your check.
If you pay through the Con Edison website, phone application, or are enrolled in Auto Pay, there is no action required.

Freeze Period:


Please note, from Thursday, October 5 through Monday, October 9, access to your online account will be temporarily unavailable.


Why? We’re upgrading our customer service system to serve you better.


Learn more with our Frequently Asked Questions.

FAQs