Your most recent electric bill is higher than it should be. We’ve canceled your incorrect bill and we’ll issue you a new bill for the correct amount.
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If you are enrolled in AutoPay, only the corrected amount will be debited.
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If you’ve already paid, your payment will be applied to the corrected bill.
We’re sorry for the error and regret any confusion.
Questions? Call us at 1-800-75-CONED (1-800-752-6633). Please note: Our call center will be operating at limited capacity as we upgrade our customer service system from October 6 through 9. We sincerely apologize for any inconvenience.
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